CSV exports let you download contest entries and winners for spreadsheets, fulfillment, reporting, or external marketing tools.
CSV exports are available on the Pro plan.
Exporting Entries
- Open the contest.
- Go to the Entries tab.
- Click Export CSV.
- The export is queued in the background.
- Open Data exports from the app navigation to track progress and download the file.
Entry exports include entrant contact fields, total entries, source data, UTM values, referrer, and submission timestamps.
Exporting Winners
- Open the contest.
- Go to the Winners tab.
- Click Export CSV.
- Open Data exports to download the completed file.
Winner exports include winner details, prize details, and selection timestamps.
Background Export Jobs
Exports run as background jobs so larger contests do not time out inside Shopify admin. Export jobs can be:
- Queued — Waiting to start.
- Processing — The CSV is being prepared.
- Completed — Ready to download.
- Failed — Something went wrong; retry the export.
- Expired — The download window has passed.
Most exports finish quickly, but larger files may take a minute or two.
Download Window
Completed export files are kept for 7 days. After that, they expire automatically and you will need to create a new export.
Retrying Failed Exports
If an export fails:
- Open Data exports.
- Find the failed job.
- Click Retry.
- Wait for the new job to complete.
If the retry also fails, contact support with the contest name and export type.