James

James

Last updated on Sep 2, 2026

Open a contest's Results stage to search, review, segment, moderate, and export its entries and identified gallery voters. On mobile, Results opens with Entries selected; use Overview, Entries, and Draw winners at the top to change panes. Entry, referral, and referrer tables appear as labelled rows, so each record remains readable without horizontal scrolling.

Result summary

The top of Results shows entries, views, conversion rate, and selected winners. The entries area includes search and a Pro Export CSV action.

Entry segments

  • All entries — every entrant record.
  • Photo entries — a visual gallery of submissions, approval state, and vote totals.
  • Votes — email-identified voters, the selected photo, marketing-consent state, and vote date. Anonymous votes contribute to totals but do not create voter rows.
  • Referrals — successful referral activity and referrer rankings.
  • Hidden — entries or photos removed from public gallery visibility.

The normal entry list includes the entrant's available contact details, submission time, total earned entries, source information, and status. One record is kept per email address; repeated permitted entries and bonus rewards increase its total.

Referral reporting

Select Referrals to see Successful referrals and Active referrers, then switch between:

  • Referred entries — the referred entrant, the referring entrant, total entries, source, and entry date.
  • Top referrers — rank, entrant details, successful referrals, referral bonus entries, total entries, and latest referral date.

The segment count is the number of successful referrals. Search works in both views, and large result sets are paginated.

For setup, reward caps, and the entrant experience, see Referral Sharing.

Photo moderation

In Photo entries, use All photos, Awaiting approval, and Rejected to review the queue. When Manually approve photos is enabled on the Photo upload action, each new submission starts as Awaiting approval and stays out of the public gallery until you click Approve. Click Reject to keep it out of the gallery; a rejected card can be approved later. Approval or rejection does not delete the entrant or remove their random/manual draw eligibility.

The dashboard also shows Needs attention > Approve photos while a contest has pending submissions. UserLoop sends an operational review alert when the first photo enters an empty queue, with additional alerts limited to one per 24 hours while more photos arrive.

For approved photos, the card menu lets you hide or unhide the photo without changing its approval decision. Hiding a photo removes it from the public gallery and Most votes, but the entrant remains eligible for random and manual selection.

Use Delete photo to remove only the uploaded image. It removes the photo from the gallery and Shopify Files, deletes votes for that photo, and subtracts entries earned by the Photo upload action while keeping the entrant with at least one entry. Use Delete to remove the entire entrant record, its uploaded photo, and all winner eligibility. Neither deletion can be undone.

Photo entry action menu showing separate Delete photo and Delete options

Voter reporting

When the Photo upload action uses Require email to vote, identified voters appear in Results > Votes and in the combined All entries feed. The Votes table shows email, optional name, the photo selected, whether marketing consent was given, and the vote date. A voter can change their choice without creating another voter record.

See Photo Contests and Public Voting for gallery installation, vote identity, consent, and moderation setup.

Changing a live bonus action

Saving edits to an existing bonus action preserves its entrant completions, including photos and answers. Removing the action is destructive: the editor warns when completions exist, and Remove anyway permanently deletes those action submissions. Entrants keep bonus entries they already earned, so their total in Results does not decrease. Choose Keep action if you need to retain the submissions.

See Bonus Entry Actions for the plan-aware action workflow.

Acquisition data

Entries can retain the referrer, entry surface, and UTM source, medium, and campaign. Use the Launch-stage UTM builder to create distinct tracked links for different channels.

Privacy

Entrant and identified-voter contact information is encrypted at rest and decrypted only for authorized admin display and export. CSV files contain readable personal information, so store and share them securely and delete them when no longer needed.