CSV exports let you download contest entries and winners for spreadsheets, fulfillment, reporting, or external marketing tools.

CSV exports are available on the **Pro** plan.

## Exporting Entries

1. Open the contest.
2. Go to the **Entries** tab.
3. Click **Export CSV**.
4. The export is queued in the background.
5. Open **Data exports** from the app navigation to track progress and download the file.

Entry exports include entrant contact fields, total entries, source data, UTM values, referrer, and submission timestamps.

## Exporting Winners

1. Open the contest.
2. Go to the **Winners** tab.
3. Click **Export CSV**.
4. Open **Data exports** to download the completed file.

Winner exports include winner details, prize details, and selection timestamps.

## Background Export Jobs

Exports run as background jobs so larger contests do not time out inside Shopify admin. Export jobs can be:

- **Queued** — Waiting to start.
- **Processing** — The CSV is being prepared.
- **Completed** — Ready to download.
- **Failed** — Something went wrong; retry the export.
- **Expired** — The download window has passed.

Most exports finish quickly, but larger files may take a minute or two.

## Download Window

Completed export files are kept for 7 days. After that, they expire automatically and you will need to create a new export.

## Retrying Failed Exports

If an export fails:

1. Open **Data exports**.
2. Find the failed job.
3. Click **Retry**.
4. Wait for the new job to complete.

If the retry also fails, contact support with the contest name and export type.