UserLoop Contests has Free and Pro plans. You can manage your plan from the **Your Plan** page inside the app.

## Free Plan

The Free plan includes:

- 1 active contest
- 50 entries per month

Free is best for trying the app, running a small giveaway, or testing the storefront experience before launching a larger campaign.

## Pro Plan

Pro is $29/month and includes:

- Unlimited active contests
- Unlimited entries
- Bonus entry actions
- CSV exports
- Integrations such as Klaviyo

Pro is best for ongoing contests, larger campaigns, referral giveaways, social growth campaigns, and teams that need exports or automation.

## Viewing Usage

Open **Your Plan** to see current monthly usage, including:

- Entries this month
- Active contests

If you are on Free, progress bars show how close you are to the plan limits.

## Upgrading

1. Open **Your Plan**.
2. Click **Upgrade to Pro**.
3. Review the Shopify billing approval screen.
4. Approve the subscription.

After Shopify confirms the subscription, Pro features unlock in the app.

## Managing or Changing Your Plan

If you are already on Pro, use **Manage subscription** or **Change plan** from the **Your Plan** page. Plan changes are handled through Shopify billing.

## Pending Downgrades

If a downgrade is scheduled, Pro features remain active until the effective downgrade date shown on the billing page.

## Locked Features

If you see an upgrade prompt on Actions, Data exports, or Integrations, your store is currently on the Free plan.